Terms of Service

Draft, not yet in force.

Who we are

fitvee (fitvee.com) is run by Bolide Labs LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, US. You can reach us at support@fitvee.com.

What fitvee is

fitvee is a web fitness membership for adults. It offers 28-day plans of gentle walking (tai chi walking) and chair yoga, with guided sessions in a member area you open in your browser. What you find here is general fitness information. It isn't medical advice, and we don't promise any result.

Health and safety

Talk to your doctor before you start any exercise plan, especially if you have a health condition, an injury, balance problems or pain, are pregnant, or haven't been active for a while. Stop if you feel pain, dizziness, chest discomfort or shortness of breath, and get medical help if it doesn't pass. Every move has an easier option: use it whenever you need to. You use the plans at your own risk. fitvee doesn't replace your doctor. See our disclaimer.

[Counsel: health and safety notice, assumption of risk and release wording, and whether the member must accept it before paying.]

Who can use it

You must be 18 or older. [Counsel: list any state where fitvee can't be offered; none is known for a fitness membership.] It is not a real person, and not a doctor or therapist.

Buying

Before you pay, the payment page shows the price, what's included, whether and how often it renews and at what price, the date of the first renewal, and how to cancel. Payments are taken by Stripe; your card details go to it, never to us. Charges show on your statement as FITVEE.COM.

Memberships

• A membership renews automatically, at the price and interval shown when you bought it, until you cancel.
• If it starts with an introductory price, it renews at the full price when the introduction ends.
• You can cancel at any time, without giving a reason, from the link in any of our emails or on our home page. It then ends at the end of the period you've paid for, and you keep access until then.
• We send the reminders that the law and the card networks require before a charge.
• If we change the price of your membership, we tell you at least 7 days before it applies, and you can cancel before then.

One-time purchases

A one-time purchase, such as an add-on, is paid once and nothing renews. It stays in your account.

Your right to withdraw (EU, Norway and UK)

If you live in the EU, Norway or the UK:

• Memberships: if you asked for your membership to start straight away, you can still withdraw within 14 days with the "withdraw from contract here" button on your account page. We refund what you paid, less the days you used.
• One-time digital purchases: if you asked us to deliver it straight away and confirmed that you then lose your right to withdraw, you can't withdraw once it has been delivered. Our refund policy still applies.

Refunds

See our refund policy.

If something is wrong

If you don't recognise a charge or have a problem with a purchase, please write to support@fitvee.com first: we answer and put things right quickly. If you dispute a charge with your bank, we cancel your memberships at once so your card isn't charged again.

Using fitvee

Use fitvee for yourself and lawfully, without trying to disrupt it or copy it at scale. The plans and sessions in your member area are for your own personal use: don't resell, copy or publish them. [Founders: confirm whether members may share their plan with others.]

Our liability

We provide fitvee as it is and as available, without warranties of any kind beyond those the law gives you. We aren't liable for decisions you make about your health or exercise based on fitvee, or for indirect or consequential losses. Nothing in these terms limits liability that the law doesn't allow us to limit, or your rights as a consumer. [Counsel: how far liability for injury during exercise can be limited, state by state.]

Changes

We may change, suspend or stop any part of fitvee, and we'll tell you beforehand where we can. We may also update these terms. The version in force when you buy something applies to that purchase, and we tell you by email about changes that affect a membership you have.

Law

These terms are governed by the laws of the State of Wyoming, USA. If you're a consumer, you keep the protection of the mandatory laws of the country you live in, and you can bring a claim in its courts. [Counsel: confirm the governing law and venue for Bolide Labs LLC.]